Rietvallei Wine Estate > Return Policy

We have a 14-day return policy. 

To be eligible, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase. 

To request a return, contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return related questions at [email protected]

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.


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